Benefit from TANEXPO Education workshops; the right occasion to improve your professional skills for the future of your company. All training workshops will be held by international keynote speakers. Simultaneous interpretation available for all workshops.
YOU CAN PURCHASE 1-DAY OR 2-DAYS WORKSHOP TICKETS. TRADE SHOW TICKET INCLUDED.
Find out the 2024 program focusing on: Today's and tomorrow's funeral profession: new ways, new methods, new tools for the modern business..
HOW PROVIDING GOOD AFTERCARE PREVENTS PROBLEMS AND ENSURES GROWTH OF YOUR FUNERAL BUSINESS
THURSDAY 4 APRIL - 11:00 am-12:30 pm Wendy van der Kooij CEO Aftercare.World During this presentation, Wendy explains, based on years of experience, how providing aftercare from the funeral home only benefits everyone involved. Offering good aftercare works preventively, helps people and is greatly appreciated. It is a socially responsible business opportunity and ensures growth for your funeral home. FIND OUT MOREREGISTER NOW
CONSUMERS ARE TALKING – ARE YOU LISTENING?
THURSDAY 4 APRIL - 2:30-3:30 pm Anna Bernfeld, CAE - NFDA Senior Vice President of Member Relations Christine Reichelt Pepper, MBA, CAE - NFDA Chief Executive Officer What consumers think about funerals and their experiences with funeral directors? Learn about the results of the NFDA latest consumer surveys and how you can turn challenges into opportunities. FIND OUT MOREREGISTER NOW
HOW TO PREVENT FUNERAL CARE BURNOUT
THURSDAY 4 APRIL - 4:00-5:00 pm Maria Angela Gelati - Thanatologist, Death Educator, Author and Blogger Alessia Zielo - Researcher, Archaeologist, Thanatologist, and Professor Helping mourners while maintaining our personal well-being. This workshop will provide you with some tools to understand and prevent the burnout. FIND OUT MOREREGISTER NOW
THE SECULAR CEREMONY: HOW TO TELL THE LIFE STORY OF THOSE WHO PASSED AWAY
FRIDAY 5 APRIL - 10:00 am -1:00 pm Paola Minussi Secular Celebrant and Author How the contemporary funeral has been changing and what families ask for now. Discover how to effectively and respectfully approach your client, collect information and narrate the life of someone who passed away analyzing the words to say and how to act appropriately. FIND OUT MOREREGISTER NOW
ARTIFICIAL INTELLIGENCE & TRANSFORMATION OPPORTUNITIES IN THE NEW FUNERAL BUSINESS ERA
FRIDAY 5 APRIL - 2:30-4:30 pm Juan Pablo del Alcázar Ponce Digital transformation, analytics, and generative artificial intelligence Consultant Learn about the latest trends and technologies shaping the future of funeral business and leadership. Discover how to leverage cutting-edge tools and techniques to enhance the customer experience and improve operational efficiency. Get the inspiration you need to thrive in the new era of funeral industry innovation. FIND OUT MOREREGISTER NOW